Cancellation Policy

Last updated: June 2026

ART Rezidence "Inner light"

Legal form: Individuālais komersants (IK)
Registration number: 50002106871
Registered address: Omnibusa iela 19, Jūrmala, LV-2015, Latvija

This policy explains how you can cancel bookings and orders, and what happens when ART Rezidence "Inner light" cancels a service.

1. Exhibition visit bookings

Individual tickets: cancellation with full refund if requested at least 24 hours before the planned visit
Group bookings (10+ persons): cancellation with full refund if requested at least 48 hours in advance
Late cancellations are non-refundable but may be rescheduled once, subject to availability

2. Courses and masterclasses

Free cancellation up to 7 days before the course date — full refund
Cancellation 3–7 days before — 50% refund
Cancellation less than 3 days before or no-show — no refund
You may transfer your place to another person by notifying us at least 24 hours in advance

3. Private and corporate events

Cancellation terms for private events and corporate masterclasses are specified in the individual agreement or invoice. A non-refundable deposit may apply for reserved dates.

4. Cancellation by us

We reserve the right to cancel or reschedule events, courses or exhibition hours due to illness, force majeure, maintenance or low attendance. In such cases you will be notified as soon as possible and offered a full refund or alternative date.

5. How to cancel

Send a cancellation request to innerlight@inbox.lv or call +37129613613. Include your name, booking reference and date of the service. We will confirm cancellation and any applicable refund within 5 business days.